The Bharosa Centre Receptionist role is very critical to centre operations. She is the first point of contact for those walking into the Bharosa Center. In addition to Front Desk Management responsibilities, the Receptionist is also responsible for empathetically collecting information as per prescribed formats and register the client at the Centre.
The duties and responsibilities includes but is not limited to the following:
Counselling Schedule management.
Maintenance of books of records at the Centre (Ex: Expense registers, attendance register etc.)
Responsible for keeping all case files current and complete.
Based on instructions from the Centre Counsellor, she will be responsible for making follow-up calls and update schedules on the counselling platform / forms.
The Receptionist is also responsible for Asset Upkeep, including AMC management etc. She will be responsible for other work as assigned by the Centre Administrator